• WHAT SIZE CONTAINERS DO YOU RENT?

    Our rental units are 20' long by 8' wide by 8.5' high (exterior dimensions). The interior volume is roughly 1,170 cubic feet. They can be rented with or without shelving.
  • IS THERE A MINIMUM RENTAL PERIOD?

    You can rent a storage unit from a minimum of one month to as long as you choose. If you need the container for less than a month, that’s fine, however you are still billed for the minimum rental period of a whole month.
  • HOW MUCH SPACE IS REQUIRED FOR DELIVERY?

    The amount of space is minimal. For a 20-foot unit, you will need approximately 75 feet of straight clearance.
  • HOW IS THE CONTAINER DELIVERED?

    We deliver 20’ containers to your site using a tilt bed truck. The driver will back in the truck, tilt the bed, and drive out from underneath the container.The container will gently slide off the truck, onto the ground. The driver will need to pull straight out from underneath the container.Click here to see a video of how we offload a 20’ container.

  • IS THERE ANY SITE PREPARATION NECESSARY?

    The site will have to be fairly level, smooth, and firm. We can deliver on dirt, cement, grass, crushed stone, and asphalt. Keep in mind that a container might sink in a soft surface and our truck could leave tire marks.
  • HOW LONG DOES IT TAKE TO GET MY STORAGE CONTAINER?

    We strive to deliver your container in the shortest amount of time. We can usually deliver within a week.
  • HOW DOES PAYMENT WORK?

    Upon delivery, we charge the first month’s rent, delivery, and pickup. Subsequent months are billed. We accept cash, check, and all major credit cards.
  • HOW DOES THE PICKUP PROCESS WORK?

    When you are finished with the container and it has been swept out, give us a call. We will pick up the container in a timely manner.
  • WILL I BE CHARGED FOR THE WHOLE MONTH IF MY CONTAINER IS PICKED UP AFTER THE FIRST OF THE MONTH?

    Your final bill will be prorated. For example, if your container is picked up on February 9, you will be charged for February 1- February 9, 9 days.
  • DO I NEED A PERMIT?

    It is your responsibility to check with your local authorities about the placement of the container.
  • ARE MY GOODS INSURED?

    We do not provide insurance for your goods and liability of stored items rests with the customer.
  • WILL YOU DROP OFF A CONTAINER SO THAT I CAN FILL IT AND IT CAN BE MOVED TO ANOTHER LOCATION FULL?

    We do not have the capability to move containers full. Our containers can be used on site, filled, and we will pick them up when it is empty. We do not provide moving services.
  • ARE THERE PROHIBITIONS OF USE?

    We ask that you not store any of the following materials in the container: illegal, toxic, waste, contaminated, controlled, hazardous, restricted, explosive, flammable, chemical, paint, or any inherently dangerous material of any kind.
  • WHAT COLORS ARE THE CONTAINERS?

    The containers are a neutral container in order to blend in with the surroundings.
  • 1

Please feel free to contact Out-Back Storage directly with any questions. 800.517.0012